Feedback and Complaints

Summary

If you have any feedback about the service you have received at the clinic and you would like to discuss:

The following options are available:

  • Discuss the issue with your own doctor
  • Speak to our practice manager, Jacqui Adams

 

If you feel that your concern has not been addressed please contact:
Health and Community Services Complaints Commissioner
Phone: 08 8226 8666

Core Standards

We expect mutual respect between patients and all members of the health team at Christies Beach Medical Centre. Aggressive or abusive behaviour will not be tolerated within the practice.

We expect patients to respect the privacy of other patients in the waiting room.
Mobile phones should be switched off in the waiting room and consulting room. Children should be supervised at all times.

We would appreciate full disclosure of your past and current medical treatment to allow us to provide you with the best possible care whilst acknowledging your right to have more than one GP.